Charlene Chen is a Registered Service Assistant with over 10 years of experience in the financial services and insurance industry. She holds FINRA Series 6 and 63 registrations, as well as Life, Health, and Variable Annuity licenses. At Golden Summit Financial & Insurance Center, Charlene specializes in case management, new business processing, client service, operational support, and communication with underwriters throughout the underwriting process. She is known for her attention to detail, responsiveness, and commitment to providing reliable and professional service to both advisors and clients.